Zena is a HR Director for CBIZ’s Human Resources Services division, bringing nearly two decades of specialized experience in supporting organizations and leaders across employee relations, payroll processing, performance management, union management, training and development, compliance, and benefits administration.

At CBIZ, Zena oversees the HR function for multiple clients and manages more than over 10 HR professionals working on client engagements. She is known for her passion for client service and her talent for partnering with leadership to achieve strategic goals through people-focused solutions.

Prior to joining CBIZ, Zena built her expertise in the software technology sector, where she played a key role in preparing organizations for acquisitions and mergers. She is an expert in streamlining HR processes and developing and delivering impactful training programs, thriving on supporting managers throughout the employee life cycle.

Zena holds both SHRM-CP and PHR certifications and is an active member of the Society for Human Resource Management (SHRM). She earned her undergraduate degree in Marketing from the University of Maryland College Park, a master’s degree in Human Resource Management, and is a published author.